Privacy Policy

We process personal data carefully and in accordance with the law. This privacy policy explains what information we collect, what we use it for, and what your rights are.

UPDATED 3.7.2026

1. Data Controller

The data controller is Indical Oy. We are responsible for the processing of personal data described in this privacy notice. For matters related to data protection, you can contact us by email at asiakaspalvelu@indical.fi.

2. What information we process

We process the contact details you provide, such as your name, email address, phone number, and information about the organisation you represent. In addition, we collect the content of contact requests and requests for proposals, as well as technical data related to the use of our services, such as cookies and usage statistics.

3. Purpose of use and basis for processing data

We use personal data to respond to contact requests, prepare offers, manage customer relations, and develop our services. The legal basis for processing is generally the preparation and performance of a contract, as well as our legitimate interest in communicating with our customers.

4. Sources of information

The information is mainly collected from you when you contact us, request a quote, or do business with us. Technical data is automatically collected in connection with the use of our website.

5. Disclosure and transfer of data

We do not sell or rent personal data to third parties. We use reliable service providers who process data on our behalf — the website is built on the Framer platform (Framer B.V.), which processes form submissions and technical website data on our behalf. As a rule, data is not transferred outside the EU or EEA, and in the event of any transfers, we ensure appropriate safeguards are in place.

6. Data retention period

We retain personal data only for as long as is necessary to fulfil the purpose of its use or as required by law. Unnecessary data is regularly deleted.

7. Data protection

We protect the data with appropriate technical and organisational measures. Access to personal data is restricted only to those individuals who require the information to perform their work duties.

8. Cookies

Our website uses essential cookies to ensure the site functions correctly. We measure visitor numbers using Framer's cookie-free analytics, which do not identify visitors. With your consent, we also use the Google Analytics service, which uses cookies and may transfer data outside the EU with appropriate safeguards. The website's fonts are loaded from Google's servers, meaning your IP address is transmitted to Google. You can manage cookies via the cookie notification, the 'Cookie Settings' link in the footer, or through your browser settings.

9. Rights of the data subject

You have the right to inspect your personal data, request its correction or erasure, as well as object to or restrict its processing in accordance with applicable data protection legislation. You may also withdraw any consent you have given and lodge a complaint with the Office of the Data Protection Ombudsman. To exercise your rights, please contact us at asiakaspalvelu@indical.fi.

10. Changes to this privacy policy

We are constantly developing our services, so we may update this privacy policy. We will always publish the up-to-date version on this page and indicate the date of the latest update at the beginning of the policy.